Returns & Exchanges
We want you to glow with confidence, but if you are not 100% satisfied with your Bondi Sands purchase, we offer a 30-day return policy for unopened and unused products. Please note that for hygiene reasons, we cannot accept returns on items that have been opened or tested.
Check Eligibility
Ensure your items are in their original packaging, unopened, and were purchased directly from our official website within the last 30 days.
Contact Support
Email our customer care team with your order number and reason for return to receive your unique Return Authorization Number and shipping instructions.
Pack Your Items
Securely package your products to prevent damage during transit and include a note with your full name and order details inside the box.
Ship and Refund
Send your package back to our warehouse using a trackable shipping service; once received and inspected, your refund will be processed to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing